Description du cours
Explore the Windows client
After completing this lesson, you will be able to:
- Describe Windows 10 and Windows 11.
- Explain the new features available in Windows.
- Explain the benefits of using the Windows client for small and medium-sized organizations.
- Discuss managing the Windows client in an enterprise environment.
- Describe the elements of the new Windows 10 and 11 user interfaces.
Examine Windows client editions and requirements
After completing this module, you will be able to:
- Explain the differences between the different editions of Windows.
- Select the most suitable Windows device for your needs.
- Describe the minimum recommended hardware requirements for installing Windows 10 and 11.
Evaluate Windows client installation methods
After completing this module, you will be able to:
- Describe the options available for installing and deploying the Windows client. -Understand the process of installing the Windows client.
- Describe the methods of activation for the Windows client.
- Describe the factors to consider in a new machine deployment.
Upgrade and migrate Windows clients
After completing this module, you will be able to:
- Describe the process of upgrading to a newer version of Windows.
- Describe the factors to consider when deciding to upgrade Windows.
- Describe the process of migrating to Windows.
- Understand the considerations when choosing between the upgrade and migration processes.
- Upgrade a Windows device.
Evaluate deployment methods
After completing this module, you will be able to:
- Describe the different methods of automated desktop deployments.
- Describe common tools used to perform automated steps.
- Describe how to leverage virtualization in Windows client.
- Configure a Hyper-V virtual machine.
Explore authentication
After completing this lesson, you will be able to:
- Configure a service account.
- Set up a local account.
- Use Credential Manager to manage credentials.
- Describe and configure Windows Hello.
Manage users and groups
After completing this module, you will be able to:
- Describe Active Directory Domain Services.
- Describe Azure Active Directory.
- Describe the differences between Active Directory Domain Services and Azure Active Directory.
- Describe Active Directory Distribution and Security groups.
- Describe the authentication process in Active Directory.
Configure User Account Control
After completing this module, you will be able to:
- Describe User Account Control (UAC).
- Explain how UAC works.
- Explain how to configure UAC notification sett
Implement device registration
After completing this module, you will be able to:
- Describe the challenges that BYOD introduces.
- Describe Device Registration and its uses.
- Describe how Device Registration works.
- Describe the infrastructure requirements for Device Registration.
- Describe how to register and enroll a device.
Explore common configuration options
In this module you will learn how to:
- Use advanced startup options.
- Customize desktop settings.
- Describe the various display settings in Windows.
- Configure display options.
- Describe how to manage mobile-device settings in Windows.
- Describe power plans.
- Configure power options.
Explore advanced configuration methods
After this module, you will be able to:
- Deploy customized Start menu configurations
- Describe activation methods
- Describe Active Directory
- Describe the benefits of using Group Policy
- Configure and apply a Group Policy Object
- Describe Windows PowerShell
- Explain how to use Windows PowerShell cmdlets
Manage drivers and device peripherals
After completing this module, you will be able to:
- Explain the use and importance of device drivers.
- Explain how to manage device peripherals.
- Describe Windows printer features.
- Describe printing components.
- Describe benefits of Type 4 printer drivers.
- Describe how to manage client-side printing.
- Describe how to manage print server properties.
- Install and share a printer.
Configure IP network connectivity
After completing this module, you will be able to:
- Describe IPv4.
- Describe IPv4 subnets.
- Explain the difference between public and private IPv4 addressing.
- Implement automatic IPv4 address allocation.
- Describe the tools available to configure network settings in Windows.
- Describe the tools available to troubleshoot network connections.
- Configure an IPv4 network connection.
- Describe IPv6.
- Explain IPv6 addressing.
Explore name resolution
After completing this module, you will be able to:
- Describe name resolution.
- Describe DNS.
- Explain how to troubleshoot name resolution.
- Configure and test name resolution settings in Wind
Configure wireless network connectivity
After completing this module, you will be able to:
- Describe wireless technologies.
- Configure wireless settings in Windows.
- Discuss the considerations for implementing wireless networks within organizations.
Explore remote access
After completing this module, you will be able to:
- Describe how to use VPNs to connect to a remote network.
- Explain how Always On VPN can help remote users connect.
- Discuss the considerations of enabling remote access for your users.
Employ remote management
After completing this module, you will be able to:
- Describe Remote Desktop in Windows.
- Enable and use Remote Assistance, including Easy Connect.
- Describe Azure Remote Desktop Services.
Manage storage on Windows clients
After completing this module, you will be able to:
- Describe the different ways to access storage.
- Explain the difference between network-attached storage (NAS) and storage area networks (SANs).
- Compare MBR and GUID partition table (GPT) disks.
- Describe how to convert a basic disk to a dynamic disk.
- Describe the tools available for managing disks.
- Describe a simple volume.
- Describe mirrored, spanned, and striped volumes.
- Create volumes, resize, and manage volumes.
Maintain disks and volumes
After completing this module, you will be able to:
- Explain the primary characteristics of the Storage functionality in Windows client.
- Describe how to use the Storage functionality.
- Describe how files stored on disks might fragment.
- Describe how to defragment volumes.
- Explain folder compression.
- Describe how to compress folders.
- Describe what disk quotas are.
- Describe how to configure disk quotas.
Implement Storage Spaces
After completing this module, you will be able to:
- Explain what the Storage Spaces feature is.
- Describe the features of Storage Spaces.
- Discuss in which scenarios to use Storage Spaces.
- Show how to configure Storage Spaces.
Explore Windows client file systems
After completing this module, you will be able to:
- Describe the features of the FAT file system.
- Explain the features of the NTFS file system.
- Describe the features of the ReFS file system.
- Work with the file systems available in Windows client.
Configure and manage file access
After completing this module, you will be able to:
- Describe the tools for managing files and folders.
- Describe how to configure file and folder permissions.
- Describe the concept of permission inheritance.
- Implement conditions to limit file and folder access.
- Secure files and folders by using file permissions.
- Use the effective permissions feature.
- Describe how copying and moving files and folders affect permissions.
Configure and manage shared folders
After completing this module, you will be able to:
- Describe shared folders.
- Describe methods for sharing folders.
- Describe the effect of combining file permissions and share permissi
Manage user files
After completing this module, you will be able to:
- Describe Windows Libraries.
- Describe the capabilities of OneDrive.
- Configure Windows to synchronize files and settings using OneDrive.
- Describe Work Folders and how they contrast to OneDrive.
- Configure a client to use Work folders.
Provide apps to users
After completing this module, you’ll be able to:
- Differentiate between the types of apps in Windows.
- Describe manual app installation.
- Explain the methods for automating installation of desktop apps.
Manage Universal Windows Platform apps
After completing this module, you will be able to:
- Describe the Universal Windows apps, Microsoft Store, and Microsoft Store for Business.
- Explain how to manage and restrict access to Microsoft Store.
- Explain how to resolve issues related to Universal Windows apps.
- Explain how to configure assigned access to a Universal Windows app.
- Describe the process of using AppLocker to control Universal Windows apps.
Manage the Microsoft Edge browser
After completing this module, you will be able to:
- Describe the features of Microsoft Edge.
- Configure and use Microsoft Edge.
- Discuss the appropriate browser to use in your organization.
- List the productivity features in Microsoft Edge.
Explore the Windows servicing model
After completing this module, you will be able to:
- Describe the Windows client service model.
- Describe the different Windows service channels.
- Describe the available methods for applying updates to Windows.
Update Windows clients
After completing this module, you will be able to:
- Describe the available methods for applying updates to Windows.
- Explain the Windows Update configuration options.
- Explain the Group Policy Object (GPO) settings available for configuring Windows Update.
- Configure Windows Update.
- Describe how to use Windows Server Update Services (WSUS) to provide updates to Windows.
Explore malware and threat protection
After completing this module, you will be able to:
- Describe malware.
- Understand the sources of malware.
- Describe ways of mitigating malware.
- Identify common network-related security threats.
- Describe the methods by which you can mitigate these common security threats.
- Describe tools for securing users identity.
- Describe tools for securing data on Windows.
- Describe tools for securing Windows devices.
Explore Microsoft Defender
After completing this module, you will be able to:
- Use Microsoft Defender to detect and quarantine malware.
- Describe the purpose of a firewall.
- Describe Windows Defender Firewall functionality.
- Explain network-location profiles.
- Explain the increased functionality of Windows Defender Firewall with Advanced Security.
Explore device encryption features
After completing this module, you will be able to:
- Describe the benefits of drive encryption with BitLocker
- Describe the benefits of Encrypted File System
Explore connection security rules
After completing this module, you will be able to:
- Describe the purpose and functionality of IPsec.
- Describe how to configure IPsec.
- Describe connection security rules.
- Explain authentication options.
- Monitor connections.
Explore advanced protection methods
After completing this module, you’ll be able to:
- Describe the features and use of the Security Compliance Toolkit
- Describe the features of AppLocker
- Describe methods of securing data in the enterprise
- Describe the benefits and features of Microsoft Defender for Endpoint
Explore troubleshooting methodologies
After completing this module, you’ll be able to:
- Describe the Enterprise Desktop Support Technician (EDST) job role.
- Describe the desktop support environment.
- Describe how to interact with end users.
- Explain the key stages and terminology of a troubleshooting methodology
Explore Windows architecture
After completing this module, you will be able to:
- Describe how different form factors and hardware options affect supporting the device.
- Explain the Windows operating system architecture.
- Describe the Windows registry
- Use the Registry Editor tool to change Windows settings.
Explore support and diagnostic tools
After completing this module, you will be able to:
- Explain how to use the Task Manager tool.
- Use Event Viewer to identify problems.
- Explain how to use the Reliability Monitor.
- Use the Diagnostics and Recovery Toolset.
- Use the Steps Recorder to record details of a problem.
- Use the Microsoft Management Console
- Understand the Windows Registry
Monitor and troubleshoot Windows client performance
After completing this module, you will be able to:
- Describe key system components in Windows.
- Describe performance monitoring tools in Windows.
- Explain how to establish a performance baseline.
- Explain how to optimize disk and memory performance in a Windows computer.
Employ file recovery in Windows client
After completing this module, you will be able to:
- Explain the Windows file recovery methods and tools.
- Use File History to recover files.
- Describe and use the Previous Versions feature.
- Describe how to configure and use the Azure Backup tool.
- Troubleshoot File Recovery Options.
- Explain how and when to use the Reset this PC tool.
- Explain how to use provisioning packages.
Explore application troubleshooting
After completing this module, you will be able to:
- Describe desktop app deployment methods.
- Discuss desktop app deployment issues.
- Describe Microsoft 365.
- Describe the difference between Microsoft 365 apps and desktop apps.
- Resolve desktop app deployment issues.
- Troubleshoot Windows Installer issues.
- Describe how to use AppLocker to control apps.
- Control desktop app installation with AppLocker policie
Troubleshoot Windows startup
After completing this module, you will be able to:
- Describe the Windows startup architecture.
- Explain the repair and recovery options available in Windows.
- Describe the available advanced startup recovery tools.
- Explore the advanced startup environment.
- Describe the System Restore process in Windows.
- Access the Windows System Restore tool to fix the startup environment.
- Describe volume activation considerations.
- Describe the role of the BCD store.
- Describe BCD configuration settings.
Troubleshoot operating system service issues
After completing this module, you will be able to:
- Describe operating system services.
- Identify failed services by using Windows tools.
- Explain how to use tools and utilities to disable services.
- Explain how to resolve locked-out accounts.
Troubleshoot device driver failures
After completing this module, you will be able to:
- Describe the role and importance of device drivers.
- Manage and troubleshoot device drivers.
- Explain the difference between the staging and installation of device drivers.
- Restrict installation of device drivers by using Group Policy.
Explore physical hardware troubleshooting
After completing this module, you will be able to:
- Describe hardware-related problems.
- Describe the considerations for using USB devices.
- Describe considerations for using wireless devices.
- Explain how you can use built-in diagnostic tools to gather hardware information.
- Determine how to best approach hardware problems.
- Apply the guidelines for troubleshooting hardware-related problems.
Troubleshoot physical failures on Windows clients
After completing this module, you will be able to:
- Apply device-replacement considerations.
- Identify the most vulnerable hardware devices.
- Apply the guidelines for replacing hardware.
- Diagnose memory problems.
- Diagnose and troubleshoot disk problems.
